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Frequently Asked Questions

Frequently Asked Questions

Do you sign your prints? Yes all prints are signed on the front with an archival paint pen. Most of my prints are limited edition. A sticker is placed on the back of the print with the name of the print, date the picture was taken and where the picture was taken. A certificate of authenticity comes mailed with the print.

What is your shipping Policy? Free shipping on orders in the continental united states. All other areas need to pay for shipping. Please allow 2-4 weeks for shipping.

What is your Policy on Returns/Exchanges/Refunds? 

Prints will vary from pictures on electric displays. Pictures on electric displays are backlit and every display has a slight variation in brightness, color hue and saturation. Electronic displays project light so pictures on electronic displays look brighter. Blue Light Blocking glass greatly affect colors because they block the blue light rays from electronic displays, this creates a yellow hue on all colors. Prints reflect light so they look a little darker. The printer used, media type and finish also effect the brightness, color hue and saturation. Steps are made to produce the best quality print possible, but I can not guarantee the printed picture will look exactly like the picture on your electric screen.

Coating applied to aluminum prints occasionally have small imperfections such as craters or bumps. The Printer's cannot remake a print due to these imperfections unless they are located in a very prominent part of the image. These imperfections are usually unnoticeable unless viewed really close in bright light. I inspect prints before I send them to the customer, but some imperfections maybe missed or deemed acceptable. Please contact me by email if you feel you have an imperfection that we missed. Aluminum prints are weatherproof and moisture proof, but they will fade like a normal photograph. Please avoid direct sunlight.

Please contact me by email if a print comes damaged in the mail.

How can I keep up with your new work?

The best way to keep up with my newest work is to sign up for my Email News letter and this website.

You can also follow my Facebook page Vldn Taylor Photography,  

Email News letters will also contain dates and locations of Art Shows I'm participating in.

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